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All personal information is kept confidential and will not be sold. This information is required because it helps us understand the background and easy to support our customers.
Personal Information (Please provided)
Your Name
Company
Country
Address
Phone Number
Email Address
Industrial
Please Select One
Advertising, Marketing, PR
Aerospace/Military
Agriculture/Forestry/Fisheries
Architecture/Engineering/Construction
Channel (VAR/Distributor/Systems Integrator)
Computer/Networking Equipment Mfg.
Consultant (Non-Internet/Computer)
Education
Entertainment (Film, Music, the Arts)
Finance/Banking/Accounting
Government: federal, state, local
Healthcare
Hospitality/Travel
Insurance/Legal Services/Real Estate
ISP
IT/Internet Consultant
Manufacturing/R & D
Media (Publishing, Broadcast, Cable)
Software Developer/Publisher
Telecommunications
Transportation
Utilities/Petroleum/Gas
Web Hosting/Site Development
Web Site/Online Information Service
Wholesale/Retail Trades
Other
Technical Question
Please provide information about the type of system you are using:
Vendor
Model
Operating System
OS Version
What type of technical assistance do you need?
Application-Specification
Operating-System
Drivers
Hardware Installation
Software Installation
How would you categorize the severity of the problem?
Critical - We will contact you immediately.
Serious - We will contact you today.
Medium - We will contact you on or before the next working day.
Low - We will contact you withih 24-48 hours.
What does the problem seem to occur?
At start-up
Within application
During file transfer
During testing
Intermittently
Other
What version of the software/firmware are you doing?
Other Question
What is your request/support regarding to?
Technical Support
Sales
Web Information
Please add any other information you think is relevant:
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